Your front desk
can't answer three calls
at once. Rachel can.
Rachel AI is the always-on receptionist for your practice — she answers every call in under 2 seconds, books directly into your calendar, and follows up on every lead before your competitor does. 24/7. No sick days. No missed calls.
You're not losing patients
to competitors. You're losing
them to the phone.
Every practice thinks their front desk has it covered. The data says otherwise — and the patients who don't get through don't leave a voicemail, they just call the next name on the list.
Of calls go unanswered
A study of 4,280 inbound calls across 26 dental practices found over a third never got picked up during business hours.
Call the next practice instead
Patients who reach voicemail rarely leave a message — they hang up and dial the next dentist on their list.
Lost per year, per practice
That's the estimated annual revenue leak from missed calls alone — before you even count lost referrals.
Better lead conversion
Calling a new lead within 5 minutes instead of 30 makes them over twenty times more likely to qualify.
One system. Every way
a patient tries to reach you.
Rachel isn't a call-answering bot bolted onto your website. She's a single receptionist operating across every channel your patients actually use — and every channel talks to the same booking calendar.
Listen to Rachel book
an actual patient
This is an unedited recording of Rachel AI handling a live enquiry and converting it into a booked consultation.
Don't take our word for it.
Get Rachel on the phone.
This isn't a contact form — it's a live outbound call from the exact same AI voice agent your patients would talk to. Tell us a bit about your practice and Rachel will call you in under a minute.
- Rachel AI voice engine — the same one live in 100+ practices
- Hear how she handles booking, rescheduling, and objections
- Takes 60 seconds. No commitment, no sales call attached
Built for the calls a
generic AI tool can't handle
Answers in under 2 seconds
No hold music, no menus. Rachel picks up instantly, 24/7, including evenings, weekends, and bank holidays.
Books directly into your PMS
Live availability checks and direct booking into Dentally, Pabau, and Aerona — no double entry, ever.
Chases leads in 5 minutes
New enquiries from ads or your website get an outbound call within 5 minutes — before a competitor gets there.
Cuts no-shows by up to 40%
Automated reminder sequences across SMS, email, and WhatsApp — timed to actually get patients through the door.
Escalates real emergencies
Genuine clinical or emergency calls are triaged and routed to your on-call team immediately — Rachel knows her scope.
GDPR & HIPAA aware by design
AI disclosure on every call, configurable data retention, and signed DPAs — built for regulated healthcare markets.
Simple pricing. No long contracts.
Inbound
Every inbound call answered, every time — the fastest way to stop the bleeding.
- 24/7 inbound call answering & booking
- Full appointment management
- Multi-channel reminders (SMS, email, WhatsApp)
- Website voice & chat widget
- Basic recall & no-show recovery
Inbound + Outbound
Everything in Inbound, plus Rachel proactively fills your calendar.
- Everything in Inbound
- Speed-to-lead calling within 5 minutes
- Patient reactivation campaigns
- Lapsed-patient recall sequences
- Full outbound across voice, SMS, email, WhatsApp
"I watched brilliant dentists lose patients over a phone call, not a clinical mistake."
I've built businesses across event management, retail, e-commerce, and tech — but the pattern I kept seeing in dental practices was always the same: incredible clinical skill, undone by a front desk that simply couldn't keep up with the phone.
Rachel AI isn't a side experiment. It's the system I wish every practice I'd worked with already had — built over years of refinement with 100+ practices across the USA, Canada, UK, and Ireland.
Quick answers
Neither. Calls still come to your existing number — Rachel answers directly or picks up overflow after a set number of rings. Most practices keep their receptionist and let Rachel handle after-hours, lunch breaks, and overflow, removing the constant phone pressure.
Every call opens with a clear AI disclosure, in line with GDPR and EU AI Act requirements. Most patients don't notice after that — they just notice they got through immediately instead of hitting voicemail.
Rachel is trained on your specific practice, protocols, and FAQs. Anything outside her scope — a clinical question or a real emergency — is escalated to your team immediately, based on the escalation path we build during onboarding.
That's a direct integration for us. Rachel checks live availability and books straight into Dentally, Pabau, or Aerona — your team keeps using exactly what they use today.
Seven days from signed agreement to fully live — onboarding, build, testing, and a soft launch with live monitoring before Rachel becomes your primary system.
See what Rachel would look
like running in your practice.
20 minutes with Lawrence. A live, working demo built around your call volume, your PMS, and your numbers — not a slide deck.
Book Your Free Demo →